How to Use Our Bank Customer Services Effectively

Global City Trust Bank Customer Service

You have to be precise in your questions and explain your problems vividly, send in a screenshot on cases where possible to make sure that our reps understand you better.

Cases to report include how to:

Open a new account
Use our online banking platform
Set up direct deposits
Apply for loans
Pay for third-party bills
Authorize transfer
Balance over-shoot
Deposit Checks
Participate in promos
Invest in stocks/digital coins

To start a conversation with a Customer Care Representative, click on the blue button at the bottom right corner.